Yes! This can be tricky since there are a variety of color shirts with different names. If referencing the Gildan or Bella brands, you can select the color of shirt by color name. The color also has to be similar to the colors offered. Example: If the shirt offered is black and you want it in dark maroon, it can be done. If it is offered in black and you want it in yellow, the design may not show well. If the shirt is offered in both black and white, the design should show as intended. Shipping will take longer and there is an additional $5 fee for this service.
What shirts are you using?
Men's T-shirts are Gildan brand Ultra Cotton T-shirts. The shirts are pre-shrunk 100% cotton 6.1 ounce heavyweight t-shirt. They have double-needle stitched neck, sleeve and bottom hems. Quarter-turned to eliminate center crease Taped neck and shoulders. They also have a seamless collar.
Women’s shirts are either Bella or Gildan Brands. The Gildan brand shirts are 100% cotton 6.1 ounce fabric. They have a narrower neck rib and a tailored sleeve for a better ladies' fit. (Sport Grey contains 10% polyester.) The Bella shirts are usually combed cotton jersey knit tees. Pre-shrunk 100% combed ring-spun cotton 5.0 ounce, super soft jersey knit, crew neck, short sleeve ladies' t-shirt. Cover-stitched bottom and sleeve hems. Side-seamed with fashion fitted silhouette.
All shirts are durable and the prints will not wash off or peel off.
Why are some shirts priced differently?
The larger shirts such as XXL and XXXL are more costly to produce because more material is required. The ladies tailored look is more costly to produce.
How are the designs put on the t-shirts?
The designs are silkscreened onto the t-shirt.
What if I want to order with a Check or Money Order?
Soltshirts.com takes Mastercard and Visa including MC and Visa Check/Debit Cards. If you would like to place your order using a check or Money Order, put the items that you would like into your shopping cart. Print the shopping cart page and mail it (along with your check or money order) to:
Sol Tshirts Orders 7522 W. Elm Street Phoenix, Arizona 85033
Please include your name, phone number or e-mail address so that we may contact you if necessary. Personal checks will have to clear before order is shipped.
If I have any ideas or suggestions can I send them?
Yes! We are always looking at new ideas. We encourage you to send any ideas and feedback about our products and website. We want our company to be in tune with our customers and to satisfy your needs and wants. If your idea gets picked for a tshirt, we will send you three (3) shirts of your choice!
How long will it take to get my shirts?
Shirts are generally shipped within three to five days of the receipt of your order and verification of your credit card. Shipping for shirts is done via United States Postal Service and takes anywhere from 2 to 10 days.
What is your Return Policy?
At Sol Tshirts, we want every customer to be happy with the merchandise they purchase. We understand that sometimes things aren't quite what you expect and this policy will address those times when that happens. We will only accept returns/exchanges that are in new, unwashed condition. Returns/exchanges are only accepted within 30 days of purchase. You will be responsible for the cost of shipping for your exchanged merchandise. If you are exchanging your purchase, shipping for the exchanged items will be billed to the credit card used for the original purchase. Refunds for returned merchandise (that have followed these procedures) will be credited to the credit card used for the original purchase. NOTE: Special color ordered shirts may not be returned.
You must contact us at firstname.lastname@example.org to start your return/exchange process and give us a description of the reason(s) for the return/exchange. Packages that are returned without contacting email@example.com will be refused automatically by our shipping department.
If the defect is our fault (rip, tear, different color from order form, different design from order form) we will arrange the return shipping and pay for it. Please note you must allow us to schedule the shipping. We will not reimburse shipping expenses that you incur.
If the defect is our fault (see item #3), we will repair or replace the merchandise, or at our option issue your choice of store credit or a refund.
We have a right to possession of defective merchandise. It will be our sole decision to repair, replace, or refund. You are responsible for shipping in both directions.
In all cases you agree to abide by our terms and conditions, guarantee, and shipping policy.
The cost and value for merchandise shall be determined solely by the invoice. Any refunds will be issued in a manner consistent with the way in which you were billed. By accessing this site you agree to our Terms and Conditions.
If you have a question that was not addressed in this section, please send it to us in the "Contact Us" section at the top.